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Dynatrace terminology

This page provides spelling, capitalization, and usage guidelines for most Dynatrace terminology. Words shown in brackets [ ] are optional. To let us know about needed updates, please contact us at styleguide@dynatrace.com.

Registered trademarks​

For details about the following Dynatrace-trademarked terms, refer to Dynatrace trademarks.

  • Dynatrace®
  • OneAgent®
  • PurePath®
  • Smartscape®
  • Grail™
  • Davis® AI
  • Davis CoPilot™
  • OpenPipeline™

Dynatrace solutions​

  • [Dynatrace] Infrastructure Observability
  • [Dynatrace] Application Observability
  • [Dynatrace] Application Security
  • [Dynatrace] Threat Observability
  • [Dynatrace] Digital Experience
  • [Dynatrace] Business Analytics
  • [Dynatrace] Software Delivery
  • [Dynatrace] Log Analytics

Terminology per solution​

Account Management​

  • Account Management
  • Dynatrace Platform Subscription (DPS)
  • Classic License
  • cost allocation
  • annual commitment
  • subscription term
  • rate card
  • budget
  • cost monitors
  • forecast
  • Playground
  • free trial
  • marketplace
  • private offers
  • hybrid subscription
  • multi-account DPS
  • Account Management API
  • Lens
  • proof of concept
  • capability
  • consumption
  • usage
  • cost
  • billing metrics
  • Billing Usage Events

Application Observability​

  • alert, alerting
  • health
  • notification
  • notification channel
  • crash analysis
  • endpoint
  • external service
  • key request
  • Multidimensional Analysis
  • PurePath®
  • PurePath® distributed traces
  • process
  • request
  • response time
  • service
  • service backtrace
  • deep monitoring
  • Adaptive Traffic Management

Digital Experience​

  • Real User Monitoring
  • Session Replay
  • Synthetic Monitoring
  • Synthetic monitors
  • HTTP monitors
  • browser monitors
  • user sessions
  • RUM events

Digital Experience Monitoring with Insights​

  • Real User Monitoring with Insights
  • Real User Monitoring with Session Replay with Insights
  • Real User Monitoring Property with Insights
  • Browser Monitor or Clickpath with Insights
  • Third-Party Synthetic API Ingestion with Insights
  • HTTP Monitor with Insights

Business Analytics​

  • Business Analytics
  • business events
  • business process
  • business process monitoring
  • Business Flow
  • business flow
  • business exception
  • process step
  • process milestone
  • process branch
  • correlation ID
  • digital experience
  • customer experience
  • CO2e
  • IT carbon footprint
  • idling host
  • scaledown host
  • PUE
  • carbon intensity
  • green coding
  • inflight flow
  • dropped flow
  • looping step
  • key performance indicator
  • business health indicator

Automations​

  • action app function
  • action widget
  • app manifest
  • AutomationEngine
  • workflow actions
  • DORA metrics
  • EdgeConnect
  • execution (Workflows)
  • execution monitor
  • Site Reliability Guardian
  • guardian (SRG)
  • guardian validation
  • quality gate
  • security gate
  • Software Development Lifecycle (SDLC) events
  • on-demand trigger
  • ownership
  • Platform Engineering
  • predictive capacity managmenet
  • predictive maintenance
  • preventive security configurations
  • service level indicator (SLI)
  • service-level objectives (SLO)
  • SLO error budget
  • SLO target
  • targeted notifications
  • scheduled trigger
  • scheduling rule
  • scheduling calendar
  • Workflows
  • workflow action
  • workflow actor
  • workflow editor
  • workflow execution
  • task execution
  • action execution
  • event trigger
  • workflow integration (aka "workflow connector")
  • workflow owner
  • workflow task
  • workflow trigger
  • Workflows administrator
  • Configuration as Code

Deployment options​

  • Dynatrace SaaS
  • Dynatrace Managed
  • Dynatrace Managed Offline

Dynatrace® Apps terminology​

  • AppEngine (previously Application Framework)
  • AppShell represents the browser-based runtime system that isolates applications from each other, provides a secure communication mechanism for app interaction (using intents), and runs the Launcher which provides access to all Dynatrace Apps that are hosted by the AppEngine.
  • app functions are Dynatrace functions written for and deployed with apps.
  • ad-hoc functions are Dynatrace functions written ad hoc in the browser.
  • Launcher is the application used to run Dynatrace Apps.
  • Dock is the left-hand panel of the Launcher where installed apps are accessible.

Dynatrace app types​

  • Built-in apps—These apps are provided by default in all Dynatrace SaaS environments. Built-in apps don’t require special installation or a subscription upgrade.

    Examples

    • Notebooks
    • Workflows
    • [ready-made] Dashboards

  • Classic apps—Formerly called wrapper apps, these are Dynatrace classic capabilities packaged as apps that are accessible via the Launcher and Hub in the latest Dynatrace.

    Examples

    • Code-Level Vulnerabilities
    • Security Overview
    • Dashboards Classic
    • Web Monitoring

  • Custom apps—These are apps that customers, partners, and Dynatrace employees create for custom use-cases and third-party organizations.

  • On-demand apps—These optional apps support use cases that are common to a particular industry or business process. On-demand apps are promoted in Dynatrace Hub and require installation.

    Examples

    • Carbon Impact
    • Salesforce Insights
    • Site Reliability Guardian

  • Sample apps—These Dynatrace-developed example apps use sample data to demonstrate common use cases and best practices for building Dynatrace Apps. Sample apps can be forked from GitHub to create new custom sample apps.

    Examples

    • Automation Workflow Creator
    • Multi-Monitor Updater
    • Security Queries

Dynatrace-developed app names​

Avoid adding the word "app" following the mention of an app name. Wherever possible, only use the app name.

  • Notebooks
  • Workflows
  • Dashboards
  • Site Reliability Guardian
  • Business Flow
  • Carbon Impact
  • DevSecOps Lifecycle Coverage with Snyk
  • Network Observability
  • Salesforce Insights
  • Smartscape Health View

✅ Open Dashboards to get started.
❌ Open the Dashboards app to get started.
✅ Gain access to ready-made dashboards.
❌ Gain access to out-of-the-box dashboards.

Also see the App naming guidelines in Dynatrace Developer.

App abilities​

Each Dynatrace app implements a set of abilities that expose new functionalities across the platform.

  • user interface
  • expose services
  • action connectors
  • data connectors
  • UI components
  • intents
  • tasks
  • settings
  • templates

Dynatrace Platform Subscription (DPS)​

As of April 2023, DPS units replaced all previous units of measure for the consumption of Dynatrace platform capabilies. (host units, DDUs, DEM units, ASUs, and CAUs).

Price Book (rate card) SKU names​

  • Host Monitoring

    • Full-Stack Monitoring
    • Infrastructure Monitoring

  • Application Security

    • Runtime Vulnerability Analytics
    • Runtime Application Protection

  • Digital Experience Monitoring

    • Real User Monitoring
    • Real User Monitoring with Session Replay
    • Real User Monitoring Property
    • Browser Monitor or Clickpath
    • Third-Party Synthetic API Ingestion
    • HTTP Monitor

  • Logs powered by Grail

    • Log Management and Analytics - Ingest and Process
    • Log Management and Analytics - Retain
    • Log Management and Analytics - Query

  • Events powered by Grail

    • Events - Ingest and Process
    • Events - Retain
    • Events - Query

  • AppEngine functions

    • AppEngine functions

  • Automation

    • Automation Workflow

Monitoring-consumption units (previous Dynatrace only)​

  • Digital Experience Monitoring units (DEM units)
  • Davis data units (DDUs)
  • Cloud Automation units (CAUs)
  • Application Security units (ASUs)
  • flexpoints
  • host units
  • host unit hours
  • metric data points

Capabilities and features​

[Cluster | Environment] ActiveGate​

✅ You need to install an Environment ActiveGate.
✅ You need to install a Cluster ActiveGate.
✅ The Environment ActiveGate sends data to the Managed Cluster.
✅ Install Activegate.

alert, alerting​

An alert is a signal condition within a scope that requires timely action from a notified user or an automation. Alerting is available in the Dynatrace observability, security, and business domains.

  • alert scope is defined by the selected signal and filtered entities on which the alert conditions are evaluated. Signals can be metrics, logs, spans, events, security events, or business events. Scope can filters, like a Kubernetes namespace or a set of services.
  • alert conditions are the specific values, thresholds, and anomaly detections of signals that trigger notifications or automations.
  • alert status indicates the severity of an alert, such as OK, warn, or critical. Values vary depending on the domain.
  • ready-made alerts are provided by Dynatrace with no configuration required.
  • health alerts are ready-made alerts provided by Dynatrace that indicate when a resource can no longer handle its task load properly.
  • custom alerts are defined by the user.
  • log alerts send notifications on logs containing fraud.
  • log alerts trigger automations on logs containing fraud.
  • security alerts send notifications on vulnerabilities with security scores > 7.
  • SLO alerts trigger automations when the current burn rate of an SLO will exceed a defined threshold within 2 hours.
  • business alerts are created when payments fail at a rate > 5%.
  • event alerts can, for example, send a notification via a maintenance Slack channel when external air-conditioner died events are received
  • workflow execution alerts can, for example, trigger a workflow when workload execution fails 3 times consecutively.
  • anomaly detection execution alerts can, for example, trigger anomaly detection when execution fails 3 times consecutively.

✅ Create an alert.
✅ Create a ready-made alert.
❌ Create an out-of-the-box alert.
✅ Edit the alert.
❌ Edit the alert rules.
✅ Alerts trigger notifications when defined metric thresholds are breached.
❌ Alerts trigger alerts when defined metric thresholds are breached.
✅ Edit the alert to control when notifications are triggered and sent via Slack.
❌ Edit the notification to control when alerts are sent via Slack.

automation​

An automation is a workflow that specifies a repeatable process by assembling a series of tasks.

browser monitors​

✅ single-URL browser monitor
✅ browser clickpath
❌ clickpath monitor

Data Explorer​

✅ To access the Data explorer, in the Dynatrace menu, go to Explore data.
❌ Explorer

Dynatrace Cluster, cluster​

✅ Updates are rolled out to each Dynatrace Cluster.
✅ The cluster was updated yesterday.
❌ Updates are rolled out to each Dynatrace Server.
❌ Updates are rolled out to each Dynatrace cluster.

[Dynatrace] Documentation​

The name of the Dynatrace documentation system is Dynatrace Documentation.

Provide links to Dynatrace Documentation topics wherever further product detail will add value to your content. Anticipate where in your content users might have questions and add links to specific Documentation topics there. Don't use vague suggestions like "see the documentation" without an embedded link. Note that topic titles in link texts can be edited for readability.

✅ For details, see <topic title> in Dynatrace Documentation.
✅ For details on <a topic>, see <Documentation topic title>.
✅ For details on configuring <third-party product name>, see <Third-Party Product Name> documentation.
✅ ...listed on the right side of every topic in Dynatrace Documentation.
✅ See Dynatrace Documentation.
✅ For details, consult the documentation.
❌ See Dynatrace Documentation.
❌ For details, consult the documentation.
❌ Go to Dynatrace Help.

[Dynatrace] extensions​

Dynatrace issues OneAgent and ActiveGate extensions. Dynatrace extensions can be built-in, custom, or custom remote.

Use "extension" instead of "plugin" or "add-on" wherever possible, including all Extensions 1.0 and 2.0 extensions listed in Hub. Exceptions include Plugins API and Remote Plugin Module.

✅ Install the extension.
✅ OneAgent extension
✅ ActiveGate extension
✅ Dynatrace Extension SDK
❌ OneAgent plug-in
❌ ActiveGate plugin
❌ ActiveGate add-on

note

For Dynatrace integrations into third-party platforms, use the standard term for those platforms. Examples include:

✅ Dynatrace Android Gradle plugin.
✅ Dynatrace data source plugin for Grafana.
✅ Dynatrace extension for Azure CLI.

[Dynatrace] Full-Stack Monitoring [mode]​

Full-Stack Monitoring is a Dynatrace product capability. The phrase "full-stack monitoring" (with a hyphen) should be used only when referring generically to this type of monitoring.

✅ Try Dynatrace Full-Stack Monitoring today!
✅ Set OneAgent to Full-Stack Monitoring mode.
✅ Other vendors provide full-stack monitoring.
❌ Try Dynatrace full stack monitoring today!

[Dynatrace] Hub​

This is the in-product, environment-specific catalog of Dynatrace Apps and extensions where Dynatrace users browse and install apps and extensions that are relevant to their technology stack and Dynatrace environment.

There is also a publicly available generalized version of the Dynatrace Hub catalog at https://www.dynatrace.com/hub/. This Marketing-focused website is not connected to a user's Dynatrace environment.

✅ To download and install OneAgent, from the Launcher, go to Hub.
✅ To download and install OneAgent, go to Dynatrace Hub.

Dynatrace Operator​

❌ OneAgent Operator
❌ Operator

Dynatrace web UI​

✅ The functionality is available via both the Dynatrace web UI and API.
❌ The functionality is available via both the Dynatrace interface and API.

[the Dynatrace] timeframe selector​

✅ [the Dynatrace] timeframe selector
❌ Global time selector
❌ global timeframe selector
❌ The Timeframe Selector
❌ time picker

Health overview​

A live, out-of-the-box overview of the proper functioning of resources.
✅ Use the Health overview to see how well your resources are performing.

Keptn​

✅ Keptn
❌ keptn

network zones​

✅ Network zone
❌ Network Zone

notification​

A notification is a message sent to a Dynatrace user through a defined notification channel such as email, Dynatrace UI, Dynatrace mobile app, or third-party messaging system like Slack. Notifications typically don't require a timely response. In the following cases, use notification rather than "alert."

  • document update notifications for Dashboards and Notebooks
  • access request notifications
  • release notes notifications
  • Hub update notifications
  • Weekly SLO Report notifications
  • system notifications for pending ActiveGate updates
  • budget notifications on forecast costs increasing by 31% week-over-week

✅ Incident management systems offer a range of notification channels, including mobile push notifications.
❌ Incident management systems offer a range of alerting channels, including mobile push alerts.
✅ The Dynatrace mobile app delivers push notifications for detected problems.
❌ The Dynatrace mobile app delivers alerts for detected issues.
✅ Turn on notifications
❌ Turn on alerts
✅ You can turn on notifications for alerts you create.
✅ Turn on system notifications for pending ActiveGate updates
✅ You can receive budget notifications when forecast costs increase by > 31% week-over-week

Premium High Availability add-on​

This is the only approved usage of "add-on." Use "extension" instead of "add-on" or "plugin" wherever possible, including all Extensions 1.0 and 2.0 extensions listed in Hub.

✅ Install the Premium High Availability add-on.
❌ Install the Premium High Availability addon.
❌ Install the Premium High Availability plugin.

Developer Experience​

  • Developers Community Part of the larger Dynatrace Community that includes specialized content and resources for developers
  • Dynatrace Developer Portal
  • Developers Q&A Forum

platform extensions​

  • Custom Metrics Classic
  • Log Monitoring Classic
  • Custom Traces Classic
  • Custom Events Classic
  • Serverless Functions Classic

Other capabilities and features​

  • Acceleration Services
  • Application and Infrastructure Monitoring
  • Architect Services
  • Autonomous Cloud Enablement (ACE) [ACE] Services
  • AutomationEngine
  • Business events and analytics
  • Business events powered by Grail
  • Cloud Development and Delivery Platform
  • Classic Environment API v[1,2]
  • Dashboards Classic
  • [Business] Insights [Assessment]
  • Configuration as Code
  • Consultant Services
  • Custom Extension Services
  • custom metrics
  • Datawarp Grail uses datawarping to store, process, and navigate through vast amounts of data. Do not use the word "index." Grail is indexless. The term "Datawarp" is patent pending.
  • Document Service
  • dt-app toolkit (Formerly the API-SDK) Controls the lifecycle of Dynatrace Apps, hosted by AppEngine.
  • Dynatrace Semantic Dictionary Enables Davis AI to understand hundreds of third-party schemas, data sources, and ingest formats and map them properly into Smartscape for automated analytics.
  • EdgeConnect
  • Education Services
  • Extension Support Plan
  • Full-Stack Monitoring
  • Dynatrace for Government
  • Dynatrace Mainframe
  • Dynatrace Managed [Offline mode]
  • [Dynatrace Managed] Mission Control Support Services (aka Dynatrace Mission Control)
  • Enterprise Success & Support (previously known as Dynatrace ONE Premium)
  • Standard Support (previously known as Dynatrace ONE)
  • Guardian Services
  • Log Management and Analytics [powered by Grail]
    • Logs powered by Grail
  • Log Monitoring Classic
  • Premium High Availability [add-on]
  • [OneAgent] Full-Stack Monitoring mode
  • [OneAgent] Infrastructure Monitoring mode
    ❌ Infrastructure-only monitoring
  • Real User Monitoring
  • Session Replay
  • Synthetic Monitoring
    ❌ Digital Experience Management
  • Strato - Our design language and design system